Philosophy
CapacityLens answers one question for small agencies: who is free next week? This page explains what it leaves out and why. The full list of standing decisions is in DECISIONS.md.
What it deliberately is not
It does not track tasks, tickets, deadlines, budgets or timesheets, schedule anyone by the hour, or offer mobile scheduling.
The option rule
A new setting needs a user who cannot proceed without it. Where possible, CapacityLens works out a value from what the operator or company has already told it.
Intentional friction against task tracking
The inline Add activity control and the Task field in the booking form are company settings, off by default. Early users treated activities as a task list: one company reached about 300 activities and scheduled hour by hour instead of blocking days on a project. Turn either on in Settings.
Decisions you notice in daily use
- Week granularity. The schedule shows 1, 2, 4, 6 or 8 weeks. Bookings are date ranges with a daily amount, not hourly slots.
- Over capacity means more than available. Fully booked is not over capacity.
- Utilisation, not load. The percentage beside a name covers the weeks you can see. The warning for trouble off screen always looks 14 days ahead, whatever the zoom.
- Working days count. Ordinary bookings use only a person's working days. Time off is never bypassed.
- Narrowing availability keeps bookings. If you reduce someone's hours, their bookings stay put and show as over capacity.
- One date format for the company. The date format is a company setting, not a personal one.
- Offline is read-only. Offline access is opt-in per device, keeps a snapshot for up to seven days and never queues edits.
Next: How it compares — where another tool fits better.