Join your team
Accept your agency's invitation or company joining link and open its schedule. An invitation names the company and your proposed role. A joining link names the company and applies its joining policy.
Accept an invitation
Open the link and check the company, role, expiry and any email hint. Opening it only previews the invitation. If it is tied to an email address, only that address can accept it.
- With a password sign-in, enter that email and password, then select Accept invite.
- If company login is offered, choose the provider, complete its steps and return to accept.
- If you're already signed in, check the identity shown is the invited address. If not, select Use a different account before accepting.
New here? If Create account is offered, select it, enter your name, the invited email and a password, then select Create account and accept. That one step creates your sign-in and accepts the invitation.
You land on the company's Schedule with the invited role. If you were already a member, you keep your existing role; ask an Owner or Admin to change it.
If the invitation doesn't work
If the invitation is for the wrong email, has expired or was already used, ask an Owner or Admin for a new one.
Join with a company link
- Check the page names the company you expect.
- Enter your email, then sign in with a provider or an existing password account.
- Select Join company.
A joining link can't create a password account. Open registration and approved-domain policies need proof that you own your email. People who join this way get the Viewer role; an addressed invitation can give the role it names.
If the page can't prove your email
- Select Email me a verification link, if shown, and open the message while signed in. Select it again if nothing arrives.
- If Microsoft asks you to prove your email, open its message in the same browser. Use Resend email if it doesn't arrive, or Start again to restart. See Set up Google or Microsoft sign-in.
- Or sign in with a verified provider, or ask an Owner or Admin for an addressed invitation.
If joining is refused, ask an Owner or Admin whether the company's policy allows your address or whether your access is disabled.
Check your access after joining
Your role is under Team & access → Your access. Joining doesn't put you on the schedule. If you can't find your row, ask your Admin to add you in Resources and link it to your sign-in.
Next: Schedule — find your work.